Shipping & Returns

Shipping

Items are shipped primarily by UPS or FedEx (unless requested otherwise by cardholder) within 24 hours of your purchase. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you.

We ship Monday thru Friday only. Purchases may be delivered to your address or to one or many recipients. All sales of products are made F.O.B. the shipping point. Buyer will be responsible for all shipping and insurance charges, and will reimburse PolyDrip for all shipping and insurance costs PolyDrip may incur.

Title and risk of loss of or damage to the products shall pass to Buyer on the date the products are delivered to a common carrier at the shipping point. In the event of any default by Buyer, PolyDrip may decline to make further shipments without in any way affecting its rights. PolyDrip will not be liable for delay or non-delivery of the products, resulting or arising from any cause beyond the reasonable control of Polydrip Inc.

The products will be deemed accepted on the Shipment Date.

Returns

Returns must be authorized prior to returning the merchandise. Please call, fax or email our customer service department at sales@polydrip.com Phone (225) 522-4392 for return instructions. No restocking charge will be assessed to stock items if the products are returned within 7 business days. All merchandise must be returned in new and saleable condition or credit will not be issued. No items can be returned after 30 days.

Special orders are not refundable unless a defect is identified in the product.

Cancellation policy

The cancellation of orders are subject to a 25% re-stock fee. Special order product may not be cancelled or returned.